Refund & Cancellation Policy
Last Updated: September 2026
Thank you for purchasing the AI Baby Talking Reel Bundle at MorbiSearch. We are committed to providing the highest quality digital assets to support your creator journey. Please review our refund, cancellation, and replacement policy below.
1. Nature of Digital Deliverables
The products sold on MorbiSearch are intangible, digital files (HD MP4 videos, Canva templates, audio files, and e-books) delivered instantaneously upon successful payment via online cloud links (Google Drive). Unlike physical goods, digital assets cannot be physically returned once access has been unlocked.
2. Duplicate or Erroneous Transactions
If your payment was deducted more than once for the same order due to a network glitch or gateway timeout, our billing system will automatically detect the duplicate payment. In such cases:
- The excess amount will be refunded 100% to your original payment source (UPI, Bank Account, or Card).
- Refund processing typically reflects within 5 to 7 business days as per standard banking protocol.
3. 100% Working Delivery & Support Guarantee
Customer satisfaction and verified file delivery are our highest priorities. If you encounter any technical difficulty, such as:
- A broken or inaccessible Google Drive download link.
- Any missing bundle category or corrupt video file.
- Delayed receipt of automated delivery emails or transaction confirmation.
Please reach out to our dedicated support team via WhatsApp or Email. We guarantee resolution, fresh download links, and direct Google Drive access within 24 hours. If our technical desk is unable to resolve your access issue or provide functional files within 48 hours, you will receive a 100% Full Refund.
4. Non-Refundable Scenarios
Due to the immediate consumable nature of digital downloads, refund requests cannot be honored in the following circumstances:
- Change of mind after accessing, streaming, or downloading the digital bundle.
- Lack of video editing software (all reels are pre-rendered standard MP4 format and play in all standard video players or free editing apps like InShot, CapCut, or VN).
- Inability to manage social media algorithms or meet personal follower milestones (as algorithmic results depend entirely on creator posting consistency and audience interaction).
5. How to Initiate a Support or Refund Request
To request assistance or inquire regarding a billing issue, please contact our support desk with your proof of payment:
- Brand / Store: MorbiSearch (morbisearch.tech)
- Official Email: support@morbisearch.tech
- WhatsApp Helpdesk: +91 63534 75216 (Instant Reply)
- Information Required: Your Full Name, Registered Email ID, Order ID (#BR-XXXXXX), and Payment Screenshot/UTR Reference Number.